What happens if my account becomes inactive?

ShopAtHome reserves the right to deactivate accounts. An account is considered inactive after 12 consecutive months without a Qualified Purchase. We do this because it costs us money to maintain accounts without activity. However, you mean a lot to us, which is why we are happy to reactivate your account. To reactivate your account, simply log in and make a qualified purchase. Once a qualified purchase is credited to your account, your account will be reactivated and your Cash Back will be restored. NOTE: that when we reactivate your account, we are unable to reactivate the Sign Up Bonus; but all of your Cash Back Rewards will be restored. In most cases, however, we'll send you and email with a Welcome Back offer just for you.

Please see our Terms and Conditions.